Frequently Asked Questions (FAQs)
We receive a lot of questions on a regular basis. We have posted answers to our most frequently asked questions. If you have a question and it has not already been answered below, please feel free to contact us. We will be more than happy to answer any and all of your questions.
How does VHN operate; that is, how can I receive its products and services?
You can benefit from the products and services of VHN no matter where you live. The main offices of VHN are in St. Petersburg, Florida, however, all of its products and services can be accessed anywhere by simply becoming a Member of VHN. There is no requirement to go to a physical location. VHN prefers you use the Internet for becoming a Member. If you do not have a computer or Internet access, check with a family member, your local Veterans organization for assistance or use your local library. If none of the above are possible, please call the toll-free telephone number of VHN.
Does VHN have success stories from Veterans that it can share?
Yes. Please see several, representative testimonials that related to a variety of health conditions (click).
I am a Veteran. How do I become a Member of Veterans Health Network?
Go to the Enroll Now page of this website and complete all items. Note: There is no cost to become a Member.
Is it true that, as a Veteran, I can receive free products and related services?
Yes. When you become a Member of VHN and complete the Health Issues Checklist, VHN will contact you to discuss your health concerns and the products that will be sent to you free of charge. You will receive a one month supply each time for two months. At the end of consuming that supply, VHN will ask you to complete your Health Issues Checklist again in order for VHN to determine your progress and/or if you should continue using the same or other products available from VHN. DISCLAIMER: 1. Products will be free of charge to Veterans in all cases, provided VHN has sufficient funds available. 2. Beyond the initial two-month period, if it is agreed between VHN and the Veteran that continued use of product/s may be of benefit, VHN will ask the Veteran to seek voluntary donations (Veterans’ organization, church, buddies, family members, employers) to go directly to VHN in the name of the Veteran, an amount expected to be $150.00 or less per month for an additional two months. After the additional two months, VHN will ask the Veteran to complete the Health Issues Checklist again for reasons mentioned above.
I am not a Veteran. Can I still become a Member of Veterans Health Network?
Yes. We encourage non-Veterans to become Members of VHN; to learn more about the health issues facing our Veterans, the mission of VHN, to become a Volunteer or to assist VHN with its many needs as it provides the best services possible to our Veterans in need. Also, the products available from VHN can be purchased through VHN and you will be encouraged to share your results. Should you with to benefit from products offered via VHN, you will receive all necessary support in ordering and using the products.
What Products are provided by VHN?
The products provided by VHN have been carefully selected in order to provide the greatest possible assurance that their use results in noticeable benefits to the Veteran who has a variety of chronic health issues, such as those seen in Multi-Symptom Illness (MSI). Given the likelihood that many such issues are directly linked to exposures to a variety of toxic substances, VHN may recommend a detoxifying product to all Veterans and, in some cases, additional products will be recommended to deal with specific health issues.*
What are the benefits of the Detoxifying product?
The detoxifying product has been clinically formulated to help support a healthy immune system, remove heavy metal toxins and balance your body's pH levels.* There is no product on the market that helps remove toxins from the body as effectively or as safely as this product. It is comprised of an activated, liquid form of a naturally‐occurring zeolite.
How, exactly, does this product work?
The activated zeolite, Clinoptilolite, has a cage‐like structure with pores and channels running through the crystal. The cage carries a net negative charge, making it one of the few negatively charged minerals found in nature. Because of its cage like structure and negative charge, the Clinoptilolite has the ability to draw to itself and trap within itself positively charged heavy metals and other toxic substances which are then naturally excreted from the body.
Can I use this product if I am taking prescription medications?
Yes. Clinoptilolite carries a net negative molecular charge as do most prescription medications. Therefore, it has no affinity for prescription medications with one known exception. Certain chemotherapy drugs contain heavy metals such as Cisplatin and Carboplatin. As a precaution in such cases, consult with your physician before starting to use this product. VHN will assist you in communicating with your physician if you ask.
What happens if I forget to take my product, as scheduled, or if I run out?
The only thing that happens is that the product clears out of your body within +/- seven hours. After seven hours, or so, the benefits of the product will no longer be available in your body. However, there will be no withdrawal symptoms or other negative effects. There is no need to double-up the next time you use the product if you miss an interval; simply resume taking it as soon as you can.
Why does VHN supply only natural products?
Every drug is toxic to the human body, prescription and illegal. Further, drugs are prescribed to reduce a symptom of illness such as a headache or abnormal cholesterol. Prescription drugs typically do not remove the cause of an illness. VHN focuses on natural products that are reported to reduce symptoms of health issues by, for example, removing heavy metals and toxins. The natural products provided by VHN are not likely add to health problems as is often the case with prescription medications.
Has VHN conducted any research on the products it provides?
No. VHN is not a research organization. Peer-reviewed, double-blind clinical studies can run into years and years of study and cost many millions of dollars. VHN is solely focused on the health issues of Veterans, using products that are based on previously conducted research. VHN does, however, encourage Veterans who use its products to report the status of their health issues before using products and at two-month intervals thereafter. VHN does not consider this to be research; rather, it is considered sensible guidance in the case of each Veteran being helped and it serves as substantiating information for what VHN is doing, a means of assuring VHN supporters that its cause is making a difference for our Veterans.
Do products offered by VHN help with PTSD?
It is the position of VHN that PTSD and CMI are not mutually exclusive. It is very likely that a Veteran having been diagnosed with one or the other, in fact, experiences symptoms common to both diagnoses. To complicate things ever further, many Veterans were diagnosed with “personality disorder” versus PTSD or CMI, even though either of the latter diagnosis could contribute to behavior that is considered disordered. None of the foregoing considers the very complex behavioral, cognitive or other issues associated with Traumatic Brain Injury (TBI). Given that many of our Veterans, whether deployed or not, have been exposed to a wide range of toxic substances during their tours of duty, VHN believes it is possible that all of the above might benefit from its products. In fact, VHN does not attempt to label the health issues of any Veteran. Rather, it focuses on health complaints presented by each Veteran and proceeds accordingly.
How much does it cost to help one Veteran for one month?
The average cost of products and shipping is under $150.00 per month. This does not include the cost of services such as educating each Veteran on product usage, follow-up contacts to assure compliance and satisfying questions or concerns and related services. VHN relies heavily on Volunteers to assist with these services so that more funds can be applied to products for more Veterans. NOTE: The VHN-provided products and services programs are not for “life.” VHN expects that most Veterans will receive maximum benefit from its program within four months and few will have need to continue beyond six months.
What portion of my donations goes to VHN products and services for Veterans?
Presently, 88% of funding goes toward VHN products and services to Veterans. Founders, Board Members, Advisors or other support personnel receive no direct compensation from VHN funds; all efforts are on a volunteer basis to date. Future compensation for required staff, Directors and others will be at market rates for non-profits. In fact, it is expected that additions to the VHN Board of Directors will result in significant financial support versus expense.
When was VHN established?
VHN was incorporated in the State of Florida as a not-for-profit January 7, 2012 and it received its recognition from the Internal Revenue Service as a tax-exempt non-profit [501(c)(3)] January 31, 2014.
Does VHN have any formal relationships with the Veterans Administration or other government bodies?
No. VHN is a relatively new entity, however, it anticipates that, as its programs demonstrate their outcomes and efficiencies, it will attract support from several private and governmental sources in that its programs are unique.
May I donate real property, stocks or other assets to VHN?
Yes. Please consult with your tax consultant or attorney or financial planner to assure an orderly transfer of benefits to VHN.
How can I help VHN if I cannot donate money?
Please visit our Volunteer page (link). Your time can be more valuable than money! And, the structure of VHN is such that its products or services do not require any Veteran to go to a physical location to receive products or services; it can all be done via the Internet, telephone or other means available to you. In fact, VHN seeks Volunteers in all parts of the country and in other geographic locations where Veterans cluster. Much of the success of VHN’s services is dependent on effective, supportive communications between our Volunteers and individual Veterans.